RPA supports your business in automating business processes. That sounds good, but what is behind RPA actually?

Robotic Process Automation (RPA) is an innovative technology to automate structured business processes. RPA works like one of your employees, accessing the user interface of your existing applications and automatically executing structured processes.

This means, compared to the normal employee, that RPA works faster, around the clock, does not make mistakes (insofar as RPA is set up correctly), reduces costs and documents all work completely. The fact that the "software robots" work on the user interface, you can easily overcome media breaks without expensive and lengthy interfaces to build.


Automation of business processes is currently being realized through investments in enterprise systems (ERP), business process management solutions or in shared services / outsourcing. The disadvantage of the traditional solutions, they are very costly, they take up a lot of resources and do not respond fast enough to changing market situations.

In return for the traditional solutions, RPA represents a new and innovative alternative that is low-cost, low-resource and agile in a few weeks' time.

Which functions could e.g. the RPA take over:

  • Extract, modify and generate data
  • Fill out forms
  • Copy, paste and move data
  • Log into systems and use them, for example, ERP and customer management system
  • Etc.

RPA works at the GUI level, so there is no need for complex, ordered coding by the IT department. You can calculate read processing to maximize work automation - you know what to do, the user has set the actions.

Where can RPA be included in your company?

For example. in the IT world

  • Integration between different applications
  • Use in different environments
  • System parallel support
  • Execution of tests
  • User management and permissions

in finance

  • ID converter
  • cost review
  • accountancy