- E2E control for selected, business-critical products or business cases in the core processes of provisioning, provisioning and troubleshooting
- Utilization and development of E2E control tools (e.g. order tracking)
- Definition of quality targets, quality standards and methods for ensuring E2E service quality
- Definition, introduction and monitoring of KPIs
- Supplier management
- Control of near and offshore partners
Our consultants are involved in various external projects and support our customers on site or remotely.
Certain projects are limited in time from the start and so we can currently offer the following consultants at short notice:
- 1x DC-Engineer / IT Operation Engineer / IT Support Engineer
Other available consultants on request.