Automation is a strategic decision
Long-term success must be secured
Dynamic business processes and company structures in permanent change require a continuous adaptation of IT. New applications are rolled out to specialist departments or updates are installed at shorter and shorter intervals. At the same time, work steps within and between business applications need to be automated.
Agile worlds require new methods for the automation of processes in QA (testing) and the fully automated mapping of fixed business transactions (RPA).
This means, compared to the normal employee, that RPA works faster, around the clock, does not make mistakes (insofar as RPA is set up correctly), reduces costs and documents all work completely. The fact that the "software robots" work on the user interface means you can easily overcome media breaks without having to build expensive and complex interfaces.